SimpleMovieX Support Center
Do you have the latest version of SimpleMovieX? The problem you are facing may have been solved already in the latest version.
SimpleMovieX has an on-line documentation that explains how to perform common tasks.
Make sure you consult the Frequently Asked Questions below. 90% of your questions are answered here. If not, search in the forums or contact me.
Last updated Wed, March 28
Installation, Registration and Upgrade
- I've purchased SimpleMovieX but I haven't received my registration code.
- I'm not satisfied with your software. How can I get a refund?
- I'm a registered user of SimpleMovieX. How do I get the free upgrade?
- My hard drive crashed and I've lost my registration info. Can you resend it?
- SimpleMovieX has stopped working. It quits before I can do anything.
- Is SimpleMovieX a Universal Application that runs on an Intel machine?
Editing and Saving
- I can only export 30 seconds of my movie.
- I want to add a soundtrack to my still images, but when I paste the mp3 file into the movie, it just makes it longer, not putting sound and picture together.
- Can I rotate video?
- How do I get rid of recovered movies?
- I get error 888 during audio extraction.
- SimpleMovieX crashes during saving. Am I doing something wrong?
Join our forums
SimpleMovieX users form now a community. They share their expertise on the forums. Most of your questions will be answered directly by another user, or by me.
In addition to support, you'll get information about beta software, bug workarounds, and patches.
